July 20
It is amazing to me that we can take numerous days and trips
to the robots to train a cow, & it can all be undone by just one trip that
is a lousy experience. The robots went
down for about 4.5 hours a bit ago. I
was frustrated by how long the line was of cows waiting to be milked. It seemed like it took 2-3 days to catch up
on the milkings. Some of the cows we
had to guide to the robot barn again. It was as if they were thinking—“I was
over there the other night, waited 3+ hours and wasn’t able to get in, so I ‘m
not going back”. It has since caused me
to be more patient with restaurants. You
see, we eat out often. Most of our
experiences are good, pleasant and even enjoyable. But a couple incidents still recent enough to
be on my mind are times when I order & have to wait 55 minutes for my food,
and then they get my order wrong & I think similar to what I think my
cows thought—“….. I had a bad experience last time and am not going back” I wish my cows had better memories and could
think that 17 of the last 18 times was a great experience, I will walk back
over to the robot building again today…… The other side of the coin also makes
me realize the importance of making sure that the cows always have a positive
experience going to the flat barn, just
like us humans want a positive experience every time we go out to eat. And maybe I need to give some of those restaurants another chance....
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